Your HARPER & BROOKS wristwatch is guaran­teed against any manufacturing defects for two years from the date of purchase.

The warranty does not cover the following:

  • theft, loss or acts of God, accidents or the consequence of natural disasters;
  •  damages, and/or malfunctioning resulting from mistreatment or improper use;
  •  wear and tear from normal use and ageing. Battery for quartz watches;
  •  damages, and/or malfunctioning of the watch after the terms of warranty;
  •  damages, and/or malfunctioning of the watch, caused by unauthorized persons or its representatives

Postage, insurance and other non-repair expenses are excluded from the warranty. Please retain your order confirmation to serve as proof of purchase. In the event that a product is returned and adheres to this warranty a replacement product will be issued. If no replacement is available the customer may choose a product of the same value as their replacement but no cash refund will be made after 14 days of purchase.

Please contact our customer support team if you have any questions. You will hear back from us within 2-3 working days. 

Email address: support@harperandbrooks.com